Requirements

• No strict prerequisites for this course
• a basic understanding of IT infrastructure
• networking
• and storage concepts will be beneficial. Familiarity with data center technologies
• including virtualization and cloud computing

Description

The H19-301: Huawei Pre-sales Specialist course is designed for IT professionals who want to acquire the skills and knowledge necessary to excel in the pre-sales role, specifically within the context of Huawei's products and solutions. This course provides in-depth training on how to effectively identify customer needs, design tailored solutions, and present Huawei’s offerings in a compelling manner. As a pre-sales specialist, you will be equipped to bridge the gap between customers and the technical solutions that Huawei offers, making it essential for those who wish to pursue a career in sales engineering or pre-sales consulting.

Course Overview

The H19-301 course provides a comprehensive understanding of Huawei’s product portfolio, helping pre-sales specialists identify business needs and propose optimized solutions. It covers a range of Huawei’s IT and telecommunications products, from networking and cloud solutions to storage, data centers, and enterprise software. The course is designed to give you the knowledge to engage with clients, understand their challenges, and suggest Huawei solutions that offer the best possible outcomes.

The course material is focused on both technical and non-technical aspects of the pre-sales role, providing a solid foundation in Huawei technologies while teaching you how to communicate these solutions effectively to customers. You will learn about Huawei's approach to IT infrastructure, cloud computing, big data, and IoT (Internet of Things), as well as how to position these solutions in the context of business requirements.

Course Structure

1. Introduction to Huawei Technologies: The course begins with an overview of Huawei's product ecosystem. You will get familiar with Huawei's networking, cloud, storage, data center, and IT solutions. Understanding the broad scope of Huawei's offerings is crucial for being able to recommend the best possible solutions for customers across a variety of industries. The course will focus on Huawei's major technologies like FusionSphere (Huawei’s cloud platform), OceanStor (storage solutions), and CloudEngine (networking solutions).

2. Sales and Solution Selling Techniques: This module covers the key aspects of sales and solution selling, emphasizing how to understand customer pain points, identify needs, and propose customized Huawei solutions. It also focuses on key sales strategies, from handling objections to effectively closing deals. You will learn how to approach different types of customers, from enterprise clients to small and medium businesses (SMBs), and how to tailor your messaging to each group.

3. Networking Solutions: In this section, you will dive into Huawei’s networking solutions, which are essential for many modern IT infrastructures. You will learn about Huawei’s switches, routers, wireless solutions, and other networking products. The course covers how these products integrate within enterprise networks, their scalability, and their role in supporting modern technologies such as IoT and 5G. You will also learn how to sell and position networking solutions to customers based on their network size and needs.

4. Huawei Cloud Solutions: As cloud computing continues to be a central part of IT strategy for businesses, it is important to understand how Huawei’s cloud offerings fit into the broader cloud ecosystem. The course covers Huawei’s cloud services and solutions, including public, private, and hybrid cloud solutions. You will learn about Huawei’s cloud infrastructure and how it can help organizations with their digital transformation journeys. The course will also introduce you to Huawei’s approach to hybrid cloud and its integration with third-party cloud providers.

5. Enterprise Storage Solutions: Huawei offers a range of enterprise storage solutions designed to meet the needs of businesses across different industries. In this module, you will gain an understanding of Huawei’s storage offerings, including SAN (Storage Area Network), NAS (Network Attached Storage), and cloud storage solutions. You will also cover Huawei’s OceanStor range, which includes both traditional and all-flash storage systems. As a pre-sales specialist, you will learn how to propose and demonstrate the best storage solutions for customers’ specific requirements.

6. Data Center Solutions: This section focuses on Huawei’s data center infrastructure solutions, which are at the heart of large-scale IT operations. You will study how Huawei designs and deploys data center infrastructure, including hardware, software, and networking components. The course covers Huawei's strategies for optimizing data center performance, reducing energy consumption, and ensuring high availability. You will also learn about Huawei’s approach to virtualization, hyper-convergence, and disaster recovery.

7. Business Continuity and Disaster Recovery: Business continuity is essential for all modern enterprises. This module will explain how Huawei’s solutions help businesses ensure continuity of operations in the event of system failures, cyberattacks, or other disruptions. You will study the disaster recovery (DR) features of Huawei’s storage, cloud, and data center solutions, as well as best practices for configuring these solutions to meet business continuity requirements.

8. IoT (Internet of Things) Solutions: IoT is a rapidly growing sector that brings a wide array of opportunities for businesses. Huawei’s IoT solutions provide the necessary hardware and software infrastructure for connecting and managing IoT devices. This module will teach you about Huawei’s IoT products, their applications in different industries, and how to sell IoT solutions to organizations looking to implement smart devices or smart cities.

9. Security Solutions: As cybersecurity becomes increasingly critical, understanding how to sell Huawei’s security solutions is essential. In this section, you will learn about Huawei’s approach to network security, data protection, and threat management. You will cover Huawei’s firewalls, anti-virus software, intrusion detection/prevention systems, and more. Understanding how these security products integrate with Huawei’s broader IT infrastructure will help you make comprehensive proposals for customers.

10. Customer Engagement and Pre-sales Skills: Beyond product knowledge, successful pre-sales specialists must also possess strong communication and presentation skills. This section focuses on how to engage with customers, conduct product demonstrations, handle technical queries, and present solutions in a way that aligns with the customer's business goals. You will learn how to create and deliver compelling proposals, manage customer expectations, and build strong relationships that lead to sales success.

Who this course is for:

• IT professionals working in pre-sales
• solutions architecture
• and storage management roles