“This course contains the use of artificial intelligence.”

Construction quality management is not simply about finding defects. It is about building a system that prevents them, proving conformance with evidence, controlling risk, and making sure every decision is routed to the person with the authority to make it.

This course is designed to help you understand both the CCQM examination and the work behind it. It is structured around the ASQ CCQM Body of Knowledge effective February 2025 and follows the project lifecycle from pre-contract through planning, design, procurement, construction, turnover, operations, and quality leadership.

What You Will Get

42 lessons across 10 sections

Structured lessons with:

Learning objectives

Body of Knowledge mapping

Technical explanations

Worked calculations

Practical examples

Integrated case studies

Exam-thinking guidance

Common-mistake tables

Decision frameworks

Key terms and memory anchors

Quick-revision content

Original practice questions with explanations

The course contains 882 pages of structured study content and 420 lesson practice questions.

You will also receive two full mock examinations, each containing 100 questions and weighted to the Body of Knowledge.

The mock examinations are designed so that:

Questions are interleaved across domains

Correct-answer positions are balanced

Every answer option includes an explanation

Mock questions are different from the lesson questions

The two mock examinations are different from each other

The course also includes 26 downloadable resources, including practical study tools and working Excel templates.

Resources include tools for:

Inspection and Test Plans

Quality KPIs

Gauge R&R and calibration

Audit programmes and findings

Requirements traceability

Design review

FMEA and Expected Monetary Value

Procurement risk

Submittals and RFIs

NCRs and Corrective Action

Punch lists

Statistical Process Control

Process capability

Commissioning

Closeout

Warranties

Shutdown readiness

Stakeholder management and RACI

Cost of Quality

These resources are designed not only for exam preparation, but also for practical application on real construction projects.

What the Course Covers

Section 1 – Introduction and Exam Orientation

The Certified Construction Quality Manager role

CCQM examination structure

Study strategy and exam preparation

Section 2 – Pre-Contract Phase

Project delivery methods

Contract types

Payment models

Contractual quality requirements

Delegated design

Prequalification

Bid evaluation

Section 3 – Planning and Quality Management Systems

Quality strategy

Quality KPIs

ESG alignment

Standards

Quality Management Plans

QA versus QC

Quality resources

Third-party inspection

Measurement systems

Calibration

Audits

Section 4 – Design Quality Management

Design inputs

Constructability

Maintainability

Verification

Validation

Change control

Configuration control

Design monitoring

Peer review

Section 5 – Procurement and Supplier Quality

Requirements flow-down

Material control

Traceability

Procurement risk

Supplier surveillance

Supplier reporting

Supplier performance evaluation

Section 6 – Construction Quality Management

Permits and submittals

Risk-based inspection and testing

Nonconformance management

Corrective and preventive action

Destructive and non-destructive testing

Personnel competence

Laboratory accreditation

Regulatory compliance

Acceptance criteria

Inspection stages

Statistical analysis

Root cause analysis

Commissioning

Section 7 – Project Turnover and Closeout

Final inspection

Certification

Handover documentation

Warranty management

Section 8 – Operations and Maintenance

Quality during operations

Maintenance

Business continuity

Section 9 – Quality Manager Skills and Leadership

Ethics

Stakeholder management

Team leadership

Change management

Cost of Quality

Continuous improvement

Customer satisfaction

Quality tools

Section 10 – Final Examination Preparation

Final review

Exam readiness

Mock examinations

How to Study This Course

For the best results:

Work through the lessons in order

Complete the practice questions after each lesson

Avoid looking back at the lesson while answering

Review the rationale for every answer

Record your scores

Log your errors by type, including:

Knowledge gap

Qualifier misread

Trap chosen

Calculation slip

Time pressure

Once you complete the lessons:

Sit both mock examinations under timed conditions

Use the reference set you intend to take into the examination

Review your performance by domain

Focus your final revision on your weakest areas

How This Course Teaches

A major focus of the course is the difference between:

The answer an experienced site professional may instinctively choose

The answer an accountable quality manager should choose

Many scenario questions are not simply testing whether you recognise a technical problem. They are testing whether you understand:

Authority

Accountability

Correct sequencing

Evidence

Escalation

Risk

Decision ownership

You will also learn how to approach scenario questions using qualifiers such as:

FIRST

NEXT

BEST

MOST

LEAST

Calculations are taught through worked examples rather than simply presenting formulas or answers.

Topics include:

Measurement System Analysis

Gauge R&R

Inspection staffing

Sampling frequency

Risk Priority Numbers

Fault trees

Expected Monetary Value

Control chart limits

Process capability

Defects Per Million Opportunities

Availability

Present value

Cost of Quality

Customer retention value

Shutdown planning

Who This Course Is For

This course is designed for:

Candidates preparing for the Certified Construction Quality Manager examination

Construction Quality Managers

Quality Engineers

Construction Engineers

Inspectors

Project Managers

Construction Managers

Owner’s representatives

Consultants

Auditors

Professionals responsible for reviewing or managing construction quality systems

It is particularly useful for experienced professionals who want to strengthen their decision-making in areas such as:

Authority

Evidence

Risk

Escalation

Inspection

Nonconformance

Corrective action

Commissioning

Closeout

The lessons can continue to serve as a reference library after the examination, while the downloadable templates can be adapted for use on real projects.

Practical Notes

The examination is open-book

The course includes guidance on building and organising a reference set

Examination pacing and final revision strategy are covered

No cut score or guaranteed pass mark is stated in this course

All projects, organisations, people, and figures used in the course are fictional teaching data

All practice and mock examination questions are original

No live, recalled, or third-party examination questions are reproduced or paraphrased

Candidates should check ASQ directly for current eligibility requirements, fees, exam format, and reference-material rules before applying