A thorough review of computer hardware and software, with emphasis on the application of current and appropriate computing safety and environmental practices. The goal is to evaluate, install, configure, maintain, and troubleshoot computer hardware components and operating systems.

o Course Introduction

You will participate in lab simulation activities. The primary focus is to prepare you for the CompTIA A+ certification exams. Concepts learned in this course will be directly applicable to the information technology support field.

o Course Outcomes

Upon completion of this Training, you will have demonstrated your ability to:

· Troubleshoot network hardware and services to address problems

· Assess the need for computer system hardware to support business needs

· Install and configure computer system hardware to support business needs

· Install and configure PC software to support business needs

· Troubleshoot computer system hardware and software

· Use appropriate safety procedures when working with computing equipment

· Follow proper procedures and protocols in completing IT-related tasks

· Demonstrate appropriate knowledge to pass the CompTIA A+ Certification Exam

· Develop a proposal to design or procure computer system based on business needs

· Satisfy standards of writing style and grammatical correctness

o Class & Assignment Schedule

Week 1

Class 1:

· Read the syllabus

· Read the course introduction

· Introduction to World of IT