Requirements

• Basic understanding of hospitality operations

Description

Crises, whether global pandemics, economic downturns, or natural disasters, present unprecedented challenges to businesses across all sectors. As the saying goes, "desperate times call for desperate measures," and every business must rethink its strategies to navigate through tough times.

While there is an abundance of information available online through webinars and videos, it is often unstructured, making it time-consuming to process and apply effectively.

In this short course, we've provided a structured response framework that can be applied to any crisis. You'll gain access to checklists and resources to help guide your business through difficult times.

Crisis Response Framework includes the following five key steps:

1. Re-align your business strategies with evolving needs.

2. Plan and manage your cash flows during the crisis.

3. Maintain clear and consistent communication.

4. Innovate in operations and sustainability.

5. Plan and execute effective digital marketing efforts.

Eventhough the course was prepared during Global health crisis, learning and strategies still applies irrespective of crisis at hand.

Learners can add what they need to know more and i will add those videos based on requirements.

Learners will however need to adapt the strategies mentioned in this course to their individual crisis needs and geographical differences. Strategies need to be adapted to hotel operation size too

If you need any assistance, feel free to ask questions in the Q&A section.

Who this course is for:

• Tourism Employee
• Hospitality Managers
• Small Hotel and Restaurant Owners