This course contains the use of artificial intelligence.

246 tools for employee engagement in one course: 4 downloadable survey report samples, 159 ready-to-use question lists, checklists, templates, matrices and procedures, 66 models and methods, and 17 services and apps shown on screen.

Open a lecture, take the tool, use it with your team.

Why engagement surveys change nothing

The company runs a survey once a year. Results arrive two months later as a long report. Managers see one number for their team and do not know what to do with it. Employees see that nothing changed and answer the next survey less honestly. The survey itself is the easy part. The work is in what happens after it: a conversation in each team and two or three actions that people notice.

What changes after this course

You choose the right survey for the question you have and launch it so that people answer. You read the results by team and bring each manager a short report. Managers discuss the results with their people and agree on actions. You connect engagement with what the business feels: turnover, wellbeing, motivation and the daily experience of employees from the first contact to the last day.

What is inside: 246 tools, counted file by file

You do not have to take this number on trust. Open any lecture and read its description: every tool inside is listed there by name.

• 4 downloadable tool files: an employee opinion survey report sample, a culture and employee survey report sample, an EVP survey report sample and an EVP presentation sample
• 159 ready-to-use tools inside the presentations:
• 41 question lists and scripts: Gallup Q12 questionnaire, one-on-one meetings, corporate culture discovery, team strengths discussions
• 40 checklists: recognition quality, survey design, survey launch readiness, burnout warning signs
• 25 templates and sample documents: survey launch brief, survey report outline, employee experience journey map, team status action plan
• 23 scorecards, rubrics and matrices: engagement-wellbeing matrix, engagement scoring rubric, eNPS interpretation rubric, employee experience scoring rubric
• 22 step-by-step procedures and workflows: one-on-one meeting, team engagement action planning, high engagement culture development, motivating task assignment
• 1 AI prompt pack
• 7 other working tools: Gallup Q12, employee experience survey, five dysfunctions team assessment, Google manager feedback survey
• 66 models and methods explained with examples: Bersin engagement maturity, CliftonStrengths assessment, social exchange theory, Herzberg two-factor theory
• 17 services and apps shown on screen, from a quick look to a detailed demo: Culture Amp, 15Five, PeopleForce, Google Forms, Bonusly, CliftonStrengths, Slack and others

Where the tools are

• Engagement core (4 sections, 81 tools). The 12-question survey, strategies to raise engagement, three generations of engagement programs, training managers, a high-engagement culture.
• Employee experience design (49 tools). From employer research and preboarding to offboarding and alumni.
• Employee surveys and engagement analytics (42 tools). Survey strategy, types of surveys, questionnaire design, participation, analysis, action. All 4 tool files are here.
• Turnover reduction (44 tools). Measuring attrition, researching causes, retention actions, evaluating results.
• Employee wellbeing (44 tools). Strategy, culture audit, system design, measurement.
• Employee motivation (31 tools).

Who is teaching

I am Mike, the #1 HR instructor on Udemy, with 1,800,000+ course enrollments from 170,000 students, and the author of about 200 books on Amazon. I built the people system at Preply as it became a unicorn and worked at Wargaming, iDeals and Alfa-Bank across 20 years in HR. I hold PHRi, SHRM-CP and HCI sHRBP certifications and represent HRCI in Eastern Europe.

When I was an HR business partner at Wargaming, I had a group of about 15 managers, and I met each of them in person. I asked all 12 questions of the survey and we discussed every one. A low score became a conversation, not a number in a report. Later, when I worked at Preply, our investors invited me to a conference in San Francisco. I was amazed there: the founder of a well-known software company and a head of support talked about the same 12 questions as a tool they use themselves. People from whom nobody expects it were doing this work on their own.

How to use the course

Watch the first four sections in order: they give the method. Then open the section for your current task: section and lecture titles show how many tools are inside, and each lecture description lists them by name.

What is included

• 39 lectures across 10 sections, 20 hours
• 42 downloadable resources: 4 tool files and the lecture presentations
• 246 tools across the lessons, ready to copy into your own work
• A 10-question practice test, a quiz and a role play
• Lifetime access to all materials
• Active instructor support in the Q&A section
• A Udemy Certificate of Completion

Where to start

Open the first lecture, take the 12 questions and go through them with one person from your team this week. Enrol now and start your first lesson today.