What You'll Learn

  • Build a working ChatGPT Workspace Agent with app connectors
  • skills
  • and persistent memory — no coding required,Configure write-action approvals and action constraints so agents act autonomously on low-risk tasks and pause on high-risk ones,Deploy agents on recurring schedules
  • in Slack
  • and via API
  • then share them under controlled access: private
  • link-only
  • or directory,Apply a 12-point safety checklist and 6-control governance framework to assign risk tiers
  • set review dates
  • and document rollbacks

Requirements

  • A ChatGPT Business
  • Enterprise
  • Edu
  • or Teachers account (Plus and Pro are not supported for Workspace Agents). Basic familiarity with ChatGPT. No coding experience needed — connector access to one workplace app helps but is not required.

Description

This course contains the use of artificial intelligence.

Stop repeating the same team tasks by hand: learn to build a ChatGPT workspace agent that does them for you, safely, in ChatGPT and Slack.

Who this course is for

  • Team leads and managers who want to automate repeatable workflows

  • Operations, sales, IT, HR and support professionals using ChatGPT Business, Enterprise, Edu or Teachers

  • ChatGPT admins who must control and monitor agents

  • Consultants and trainers who roll out AI agents for clients

  • Custom GPT builders who want to move up to shared, multi-step agents

What you will learn

  • What workspace agents are and how they differ from custom GPTs

  • How to choose workflows that are worth automating

  • How to build an agent from a template or a plain-language brief

  • How to write instructions with clear steps, rules and output formats

  • How to connect only the tools your agent needs

  • How to test with 10 scenarios and fix failures before launch

  • How to require human approval for risky actions

  • How to deploy to ChatGPT and Slack, set access and track analytics

  • How to apply admin controls, role-based access and the Compliance API

Requirements

  • Access to a ChatGPT plan with workspace agents enabled (Enterprise admins must switch them on)

  • No coding experience needed

  • A real team workflow you want to improve

Final project
You will build, test and deploy one workspace agent for a real workflow. You will complete the Agent Brief, write the instructions, pass a 10-scenario test, set access and approval rules, and finish with a one-page governance sign-off. You keep the agent and all six PDF assets.

Who this course is for:

  • Operations managers
  • sales leads
  • and executive assistants who run the same cross-tool workflow every week and want it to run itself; Custom GPT builders who need a migration path before organizational GPTs are deprecated; IT and security professionals evaluating Workspace Agents who need a governance framework
  • not a feature tour; consultants and freelancers adding "shipped production AI agents" to their portfolio without writing code; and team leads in ChatGPT Business
  • Enterprise
  • Edu
  • or Teachers workspaces with permission to build and share agents.
Workspace Agents in ChatGPT: Build & Deploy Team AI Agents

Course Includes:

  • Price: FREE
  • Enrolled: 0 students
  • Language: English
  • Certificate: Yes
  • Difficulty: Beginner
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