This course contains the use of artificial intelligence.

Your company has a continuity plan. It sits in a folder, and nobody has opened it since the day it was written. Here are 155 tools to make it work in the first hour of the next outage: 106 ready-to-use procedures, templates, checklists and matrices, 29 models and methods and 20 working files.

Open a lecture, take the business impact analysis workbook, and list your five most critical processes.

Why continuity plans fail on the day

The plan was written for an audit, recovery times were never agreed with the business, contacts are out of date, suppliers have no plan of their own, and nobody has rehearsed the first hour.

What changes after this course

Critical processes and recovery times are agreed, plans for the business and IT exist and are tested, communication is ready, suppliers are covered, and the board sees readiness in numbers.

What is inside: 155 tools, counted lecture by lecture

You do not have to take this number on trust. Open any lecture and read its description: every tool inside is listed there by name.

• 30 downloadable resources: lecture presentations plus 20 working files, including a business impact analysis workbook, a disaster recovery runbook pack and a tabletop exercise builder
• 106 ready-to-use tools inside the presentations:
• 58 templates and sample documents: business impact analysis table, business continuity policy, continuity risk register, department continuity plan
• 17 question lists and scripts: BIA interview script, executive sponsor discussion script, continuity risk identification, IT and SaaS recovery interviews
• 14 scorecards, rubrics and matrices: business impact scoring matrix, recovery tier classification, risk scoring matrix, supplier continuity readiness
• 8 step-by-step procedures: business continuity 90-day plan, continuity strategy selection, continuity plan activation decision, backup restore test
• 7 checklists, plus 2 formulas and metric sets: ISO 22301 required documents, business continuity discovery, supplier assessment coverage, business continuity program metrics
• 29 models and methods explained with examples: ISO 22301, hot, warm and cold sites, NIST disaster recovery phases, tabletop exercise

Where the tools are

The role and the BIA (1 section, 20 tools). The business continuity manager and business impact analysis.

Risk and strategy (1 section, 37 tools). Continuity risk assessment and continuity strategies.

The plans (1 section, 30 tools). The business continuity plan and the IT disaster recovery plan.

Communication and suppliers (1 section, 42 tools). The crisis communication plan and third-party risk.

Exercises and metrics (1 section, 29 tools). Exercises, BCM metrics and the ISO 22301 gap analysis.

Who is teaching

I am Mike, the #1 HR instructor on Udemy, with 1,800,000+ course enrollments from 170,000 students, and the author of about 200 books on Amazon. I built the people system at Preply as it became a unicorn and worked at Wargaming, iDeals and Alfa-Bank across 20 years in HR. I hold PHRi, SHRM-CP and HCI sHRBP certifications and represent HRCI in Eastern Europe. I am also a founder and lead the strategy of my own academy.

The best preparation I saw was at Wargaming. We had a 16-floor office, and every six months firefighters made smoke in one or two parts of it, the alarm went off and everyone evacuated. We tested the lifts, the stairs, where people go out and where they can all fit. After a few drills people were far more organised, ready for a real crisis in a way they had not been before the first one.

How to use the course

Go through the five sections in order: each builds one part of the program. Section and lecture titles show how many tools are inside, and each lecture description lists them by name.

What is included

• 10 lectures across 5 sections, 7.5 hours
• 30 downloadable resources: lecture presentations and 20 working files
• 155 tools across the lessons
• Lifetime access to all materials
• Active instructor support in the Q&A section
• A Udemy Certificate of Completion

Where to start

Write down the one process your company cannot stop for more than a day, then open the first section. Enrol now and start your first lesson today.