This course contains the use of artificial intelligence.

People do not abandon your course because the content is bad. In most cases the content is fine, and something else made finishing feel optional. Here are 280 tools to keep them: 163 ready-to-use question lists, checklists, procedures and templates, 92 models and methods, 24 services shown on screen and a learner drop-off map.

Open a lecture, take the map, and find where your learners leave.

Why learners drop out

Courses are built for an ideal learner sitting at a desk. Real learners study in fragments, lose momentum after the first modules, get no feedback and feel alone. Engagement is never measured, so the course creator sees only the completion rate.

What changes after this course

You measure engagement, design for adults who learn in fragments, deliver live sessions that hold attention, map the journey, catch drop-off early and support learners with feedback, personalisation and mentoring.

What is inside: 280 tools, counted lecture by lecture

You do not have to take this number on trust. Open any lecture and read its description: every tool inside is listed there by name.

• 39 downloadable resources: lecture presentations plus a learner drop-off map workbook
• 163 ready-to-use tools inside the presentations:
• 50 question lists and scripts: learner introductions, course experience pulse survey, learning reflection, course completion feedback survey
• 40 checklists: homework design, online course curriculum, learner progress monitoring, webinar preparation
• 27 step-by-step procedures: lesson content development, weekly discussion facilitation, difficult student intervention, backward design
• 24 templates and sample documents: learning exercise planning matrix, course audience segmentation matrix, audience pains and gains canvas, course assessment weighting plan
• 12 scorecards, rubrics and matrices: engagement scoring, competency rating scale, feedback topic prioritization
• 8 other working tools and 2 ready AI prompts: learning goals reflection, Gallup Q12, feedback gap interview worksheet
• 92 models and methods explained with examples: Community of Inquiry, Kolb’s experiential learning cycle, taxonomy of learning objectives, social learning theory
• 24 services shown on screen, including 15Five, Bonusly, Slack, Google Forms, HIGH5 and CliftonStrengths

Where the tools are

Engagement measurement (3 sections, 80 tools). Gallup Q12, measurement cycles, feedback and culture.

Motivation (2 sections, 36 tools). Why students start, stop and stay, loyalty and drivers.

Design and delivery (2 sections, 73 tools). Adult learning design and live engagement.

Journey and retention (2 sections, 50 tools). The learner journey and mid-course drop-off.

Feedback (2 sections, 41 tools). Feedback loops, personalisation and recognition.

Mentoring (2 sections, 33 tools). Online mentoring and peer support.

Who is teaching

I am Mike, the #1 HR instructor on Udemy, with 1,800,000+ course enrollments from 170,000 students, and the author of about 200 books on Amazon. I built the people system at Preply as it became a unicorn and worked at Wargaming, iDeals and Alfa-Bank across 20 years in HR. I hold PHRi, SHRM-CP and HCI sHRBP certifications and represent HRCI in Eastern Europe.

At first I assumed that since I teach from home, my students sat at a computer at home too. Then they started writing: sorry, I am driving, it is hard to type. A mother wrote that she was rocking her baby while watching. People from the Far East joined at 3 or 4 in the morning. Designing for real learners started there.

How to use the course

Start with engagement measurement and motivation, then fix your course design, journey and feedback. Section and lecture titles show how many tools are inside, and each lecture description lists them by name.

What is included

• 40 lectures across 14 sections, 20 hours
• 39 downloadable resources: lecture presentations and a learner drop-off map
• 280 tools across the lessons, including 24 services shown on screen
• Lifetime access to all materials
• Active instructor support in the Q&A section
• A Udemy Certificate of Completion

Where to start

Find the lesson where most of your learners stop, then open the learner journey section. Enrol now and start your first lesson today.