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What You'll Learn

Understand the principles and benefits of 360-degree feedback in HR
Differentiate between company-wide surveys and 360-degree assessments
Design custom 360-degree questionnaires with the right competencies and behaviors
Use critical incident techniques to define observable behaviors
Set up and manage the full 360 feedback cycle from invitations to reporting
Provide impactful 1:1 and group feedback based on assessment data
Link 360 results to development
career planning
succession
and training
Explore free and paid tools for automating the 360 process
Conduct assessments using Google Forms and interpret the results
Analyze real company case studies to see what works in practice

Requirements

Basic understanding of HR processes and employee development
No prior experience with 360-degree assessments required
Access to a computer with internet connection to view recorded lessons and complete assignments
Willingness to engage in practical tasks and implement tools in real work situations
Optional: familiarity with tools like Google Forms or HRIS platforms will be helpful but not necessary

Description

Master the 360-Degree Feedback Process and Become the Expert Your Organization Needs

Imagine trying to improve employee performance without truly understanding how your team members behave, collaborate, and lead. Annual reviews and KPIs can tell you what was achieved — but not how. That’s where 360-degree assessments come in — a powerful method for gathering feedback from peers, managers, and direct reports to uncover hidden strengths and development areas.

This comprehensive online course equips you with the skills and tools to design, implement, and lead professional 360-degree feedback projects from scratch — no consultants required.

Whether you’re conducting a leadership review, preparing succession plans, launching a performance improvement initiative, or simply building a culture of feedback — this course gives you everything you need.

Here’s what we cover:

The fundamentals of 360-degree feedback: benefits, myths, risks, and strategic use cases
Questionnaire design: competencies, behaviors, open-ended questions, rating scales
Writing communication templates to improve response rates and reduce bias
How to run 1:1 and group feedback sessions
Linking 360 assessments to leadership development, employee growth, and HR strategy
Free and paid automation tools: Google Forms, enterprise platforms, reporting tools
Case studies from real companies using 360° to fuel engagement and performance

You’ll also receive plug-and-play templates, sample forms, and best practices collected from 5000+ HR professionals across industries.

Led by Mike Pritula, a globally recognized HR expert with 140+ courses and 15+ years of practical experience, this course is your fast track to HR mastery.

This course contains the use of artificial intelligence. It ensures cutting-edge insights and the latest practices.

This course contains a promotion.

Don’t wait until the next review cycle. Enroll now and start building a feedback culture that drives real results.

Who this course is for:

HR professionals looking to implement or improve 360-degree feedback in their organization
L&D specialists and HRBPs responsible for employee development and performance processes
Managers and team leads aiming to use structured feedback for leadership growth
Organizations planning to integrate behavioral assessments into succession planning or performance reviews
Anyone seeking practical tools and ready-to-use templates for running 360-degree evaluations