This course contains the use of artificial intelligence.

297 tools for meeting and workshop facilitation in one course: 233 ready-to-use procedures, scripts, question lists, agendas, checklists and response guides, 59 models and methods, and 5 services and apps shown on screen.

Open a lecture, take the tool, use it in your next meeting.

Why meetings end without a decision

Ten people sit in a room for two hours. Two of them talk, the others look at their phones. The discussion goes in circles and returns to the same point. At the end someone says "let us think about it and meet again". Nobody wrote down who does what. The manager decides alone later, and the team carries out the decision without energy, because it is not theirs.

What changes after this course

You prepare a session: the purpose, the people, the agenda and the rules. You open it so that everyone knows why they are here. You have a method for each task: to collect ideas, to sort them, to choose. You know what to do when one person dominates and another is silent. The meeting ends with decisions, owners and dates. People carry out what they decided themselves.

What is inside: 297 tools, counted lecture by lecture

You do not have to take this number on trust. Open any lecture and read its description: every tool inside is listed there by name.

• 233 ready-to-use tools inside the presentations:
• 82 step-by-step procedures and workflows: facilitation opening, breakout group facilitation, gallery walk feedback, action ownership assignment
• 73 question lists and scripts: facilitation reactive question bank, agenda approval script, discussion redirection script, facilitation closing questions
• 35 templates and sample documents: problem-solving workshop agenda, strategic planning workshop agenda, facilitation meeting notice outline, action log
• 32 checklists: facilitation preparation, participant selection, online facilitation, large-group facilitation planning
• 6 scorecards, rubrics and matrices: weighted scoring matrix, feedback topic prioritization matrix
• 1 ready AI prompt and 4 other working tools: crossing the river exercise, feedback gap interview
• 59 models and methods explained with examples: group decision-making methods, three levels of disagreement, Tuckman's stages of group development, Thomas-Kilmann conflict modes, GRPI model
• 5 services and apps shown on screen, from a quick look to a detailed demo: Slack, Bonusly, 15Five, PeopleForce and MuchSkills
• 40 downloadable resources: the lecture presentations

Where the tools are

• Facilitation core (4 sections, 103 tools). Fundamentals, preparation, running activities and group dynamics, closing with decisions, alignment and energy, agenda design and special formats.
• Feedback meetings (40 tools).
• Coaching skills for meetings (51 tools). GROW, listening, powerful questions.
• One-on-one meetings (46 tools).
• Conflict resolution for facilitators (35 tools).
• Team-building workshops (36 tools).

Who is teaching

I am Mike, the #1 HR instructor on Udemy, with 1,800,000+ course enrollments from 170,000 students, and the author of about 200 books on Amazon. I built the people system at Preply as it became a unicorn and worked at Wargaming, iDeals and Alfa-Bank across 20 years in HR. I hold PHRi, SHRM-CP and HCI sHRBP certifications and represent HRCI in Eastern Europe.

I often had problems in recruiting that needed actions people would not want to do: trips to the regions, work with universities, collecting recommendations. I could have written a list of a hundred actions. I ran a facilitation instead. I invited the team and said: we have a problem with this vacancy, let us think together what we can do. They generated ideas, I wrote them down, we voted, discussed and agreed who takes what. Then they carried it out and were pleased with what they had done themselves. At Wargaming we used facilitation when two HR teams had to become one: together we wrote a vision of an effective HR team, common principles, a plan and how often we check progress.

How to use the course

Watch the first four sections in order: they take you through one session from preparation to closing. Then open what you need next: feedback, coaching, one-on-one meetings, conflict or team building. Section and lecture titles show how many tools are inside, and each lecture description lists them by name.

What is included

• 41 lectures across 10 sections, 19.5 hours
• 40 downloadable resources: lecture presentations
• 297 tools across the lessons, ready to copy into your own work
• A 10-question practice test, a quiz and a role play
• Lifetime access to all materials
• Active instructor support in the Q&A section
• A Udemy Certificate of Completion

Where to start

Take the next meeting in your calendar. Open the lecture on preparation, go through the facilitation preparation checklist and write the purpose of the meeting in one sentence. Enrol now and start your first lesson today.