This course contains the use of artificial intelligence.

Clients rarely tell you their real problem. They tell you the symptom that finally annoyed someone senior enough to pay for help.

Where consulting engagements go wrong

Usually in the first week. Somebody accepts the client's framing at face value, builds a beautiful analysis on top of it, and delivers a recommendation that solves a problem the business does not have. Or the diagnosis is right, the deck is excellent, and nothing happens afterwards — because the decision was never made in the room, and nobody's name was written next to any action.

I have been on both sides of this. I have hired consultants and received the slide pack that changed nothing, and I have gone into organisations to fix things that had already been diagnosed twice.

The method this course teaches

Frame the problem before touching it: 5W1H, SCQA, a MECE logic tree, and an explicit line around what is out of scope. Find the cause and prove it, rather than proposing the first plausible story. Use Pareto and the Theory of Constraints to show where the damage actually concentrates, because effort spread evenly is effort wasted.

Then options — including SCAMPER, Six Thinking Hats and TRIZ for the cases where the obvious answers have run out. Then the financial case, because a recommendation without numbers is an opinion. Then process work: mapping, waste, the improved design and the calculated gain. And finally delivery, because the part most consultants skip is turning the recommendation into a project with a scope, a budget, a risk register and somebody accountable.

Who is teaching this

Mike, the number one HR instructor on Udemy. More than 1.6 million course enrolments, over 150,000 professionals trained, PHRi and SHRM-CP certified, HRCI representative in more than 10 countries. I built the people function of the unicorn Preply and worked at Wargaming, Alfa-Bank and iDeals.

Why the course ends with facilitation

Because the last mile is where value is created or lost. You can be entirely right and still leave a room where everyone nodded and nothing was decided. The final section is how to run the session that ends with a decision, an owner and a date — which is, in the end, what the client is paying for.

What is included

- Lifetime access to all course materials

- Active instructor support in the Q&A section

- Udemy Certificate of Completion

- Practical assignments and real business cases

- A section with additional courses, tools and resources

A note on the length

52 lessons is a lot. That is deliberate — consulting is not one framework, it is a sequence, and the sequence is what makes it reliable. Work through it in order and you will have a method you can apply to any problem a client brings. Enrol now and start the first lesson today.