This course contains the use of artificial intelligence.

526 tools for management consulting in one course: 392 ready-to-use procedures, templates, checklists, question lists, matrices and AI prompts, 104 models and methods, 17 downloadable tool files, and 13 services and apps shown on screen.

Open a lecture, take the tool, use it on one real problem.

Where consulting work goes wrong

Clients rarely tell you the real problem. They tell you the symptom that finally annoyed someone senior. If you accept it as it is said, you build a fine analysis and solve a problem the business does not have. Or the diagnosis is right, the report is excellent, and nothing happens afterwards, because the decision was not made in the room and no name stands next to any action.

What changes after this course

You frame the problem before you touch it and draw a line around what is out of scope. You find the cause and prove it with data. You show where most of the damage sits. You bring more than the obvious options and choose a framework by the symptom. You turn the recommendation into requirements and a project. And you run the workshop so that it ends with a decision and an owner.

What is inside: 526 tools, counted lecture by lecture

You do not have to take this number on trust. Open any lecture and read its description: every tool inside is listed there by name.

• 392 ready-to-use tools inside the presentations:
• 154 step-by-step procedures and workflows: four-step troubleshooting procedure, SCQA, issue tree, root cause diagnostic workflow
• 82 templates and sample documents: Problem Statement Canvas, Scope Box, hypothesis log, decision log
• 47 checklists: minimum dataset checklist, root cause validation test, rapid experiment design checklist, facilitation session preparation checklist
• 47 question lists and scripts: profit loss diagnostic questions, business situation diagnostic questions, root problem diagnostic questions, value discovery interview
• 27 scorecards, rubrics and matrices: impact-effort matrix, idea screening scorecard, TOWS matrix, Requirements Traceability Matrix
• 18 ready AI prompts: five whys analysis prompt, requirements conflict analysis prompt, AS-IS process description prompt, change request impact analysis prompt
• 11 formulas and metric sets: process bottleneck metric set, unit economics metric set, financial KPI formulas
• 6 other working tools: problem versus trouble decision tree, business symptom to framework selection guide, MoSCoW prioritization
• 104 models and methods explained with examples: difference-in-differences, profit bridge, SWOT analysis, Business Model Canvas, A3 Thinking, BPMN, Seven wastes of Lean
• 17 downloadable tool files: framework choice tree, requirements elicitation tracker, stakeholder register, requirements traceability matrix, AS-IS TO-BE process analysis, change request impact analysis and others
• 13 services and apps shown on screen, from a quick look to a detailed demo: Miro, Lucidchart, Confluence, Notion, Airtable, Microsoft Project, Figma and others

Where the tools are

• Problem solving (4 sections, 141 tools). The consultant's role, framing, root cause analysis, prioritising, generating options, working with groups and choosing a framework.
• Business analysis (2 sections, 116 tools). From problem to requirements, modelling, systems thinking and change requests. Sixteen of the tool files are here.
• The financial case and efficiency (4 sections, 35 tools). Operating model and metrics, mission and processes, strategy and budgeting, lean and scaling.
• Process optimisation (3 sections, 77 tools). Waste, maturity, mapping, managing improvement and advanced tools.
• Project delivery (3 sections, 107 tools). From recommendation to project: scope, plan, schedule, resources, risk, control and closing.
• Facilitation (2 sections, 93 tools). Preparing and running the client workshop and closing it with a decision. Part of the examples in these sections is about hiring.

What this course is not

It is not a certification programme. You receive the Udemy Certificate of Completion and a working toolkit.

Who is teaching

I am Mike, the #1 HR instructor on Udemy, with 1,800,000+ course enrollments from 170,000 students, and the author of about 200 books on Amazon. I built the people system at Preply as it became a unicorn and worked at Wargaming, iDeals and Alfa-Bank across 20 years in HR. I hold PHRi, SHRM-CP and HCI sHRBP certifications and represent HRCI in Eastern Europe. I am also a founder and lead the strategy of my own academy.

I was once invited to the STB television channel to fix hiring. The company had a big problem: it was not clear how it hired, recruiters were regularly unhappy, and vacancies stayed open. I spent some time finding out what was going on and where I could improve it. Then I understood: until I draw the process as it should be and agree it with all sides, nothing will change. I did exactly that, and the situation improved.

How to use the course

Start with the first lecture and its framework choice tree. Watch the next four sections in order: they are the problem-solving method itself. Then open the block for the stage of your work: requirements, the financial case, process optimisation, project delivery or the workshop. Section and lecture titles show how many tools are inside, and each lecture description lists them by name.

What is included

• 54 lectures across 19 sections, 28 hours
• 69 downloadable resources: 17 tool files and the lecture presentations
• 526 tools across the lessons, ready to copy into your own work
• Lifetime access to all materials
• Active instructor support in the Q&A section
• A Udemy Certificate of Completion

Where to start

Take one complaint you heard this week. Open the lecture on framing and write it as a problem with 5W1H and a Scope Box: what, where, when, and what is outside. Enrol now and start your first lesson today.