This course contains the use of artificial intelligence.

Every manager runs an unwritten theory of why people behave the way they do at work. Most of these theories are built out of a few personal experiences. Here are 311 tools to replace them with evidence: 185 ready-to-use question lists, procedures, templates and checklists, 93 models and methods, 28 services shown on screen and 5 working files.

Open a lecture, take the question list, and test one of your theories about your team.

Why managing by intuition fails

A manager who was motivated by money assumes everyone is. Stress is treated as weakness, engagement as a survey score, conflict as a personality clash, culture as values on a wall. Decisions based on these theories work for some people and backfire with others.

What changes after this course

You understand individual differences, stress, motivation, engagement, group behaviour and culture through tested models, and you act on them with organisational development methods instead of guesses.

What is inside: 311 tools, counted lecture by lecture

You do not have to take this number on trust. Open any lecture and read its description: every tool inside is listed there by name.

• 51 downloadable resources: lecture presentations plus 5 working files, including an employee experience map, a motivation and ability map and a personal energy assessment
• 185 ready-to-use tools inside the presentations:
• 58 question lists and scripts: recognition preferences reflection, Gallup Q12, Total Motivation (ToMo), corporate culture discovery
• 44 step-by-step procedures: team role balancing, Total Motivation culture improvement, one-on-one meetings, Kotter’s eight accelerators of change
• 30 templates and sample documents: one-to-one meeting agenda, employee journey map, psychosocial risk control action plan, team engagement action plan
• 28 checklists: stress and burnout warning signs, employee demotivation audit, recognition quality, interteam collaboration warning signs
• 17 scorecards, rubrics and matrices: engagement and well-being, team dysfunction scoring, RACI responsibility matrix, succession risk matrix
• 7 other working tools and 1 ready AI prompt: financial incentive decision tree, performance review feedback survey, five dysfunctions team assessment
• 93 models and methods explained with examples: Big Five personality traits, Belbin team roles, Herzberg’s two-factor theory, Schein’s organizational culture model
• 28 services shown on screen, including 15Five, Culture Amp, PeopleForce, CliftonStrengths and 16Personalities

Where the tools are

Individual differences (2 sections, 13 tools). MBTI, DISC, Belbin, Hogan, Big Five and 16 Personalities.

Stress and burnout (2 sections, 52 tools). Business impact, causes, research and diagnosis.

Motivation (2 sections, 36 tools). Motives, performance, loyalty and Motivation 3.0.

Engagement (3 sections, 80 tools). Gallup Q12, engagement 2.0 and 3.0 and a culture of high engagement.

Group behaviour (2 sections, 38 tools). Team stages, virtual teams, conflict, GRPI and the 4Cs.

Organisational development and culture (5 sections, 131 tools). Entry, interventions, evaluation, how culture forms and launching it.

Who is teaching

I am Mike, the #1 HR instructor on Udemy, with 1,800,000+ course enrollments from 170,000 students, and the author of about 200 books on Amazon. I built the people system at Preply as it became a unicorn and worked at Wargaming, iDeals and Alfa-Bank across 20 years in HR. I hold PHRi, SHRM-CP and HCI sHRBP certifications and represent HRCI in Eastern Europe.

Early in my career, in my first or second year as a recruiter, I was closing my vacancies with good results, and one day my manager invited me to lunch to talk about my development and plans. It was simply attention, but I remember it years later, and it explained to me more about motivation than any bonus did.

How to use the course

Start with individual differences and motivation, then use the engagement, group and OD sections with your team. Section and lecture titles show how many tools are inside, and each lecture description lists them by name.

What is included

• 48 lectures across 17 sections, 23.5 hours
• 51 downloadable resources: lecture presentations and 5 working files
• 311 tools across the lessons, including 28 services shown on screen
• Lifetime access to all materials
• Active instructor support in the Q&A section
• A Udemy Certificate of Completion

Where to start

Write down your theory of what motivates your team, then open the motivation section and test it. Enrol now and start your first lesson today.