This course contains the use of artificial intelligence.

Your org chart shows job titles. Your actual capability is a completely different map, and almost nobody has drawn it.

What is going wrong right now

You hire against a job description written four years ago for a role that has since changed. You approve training because a budget line exists, not because a measured gap requires it. Someone leaves and you discover the skill lived only with them. Headcount discussions turn into negotiations about who argued best rather than calculations about what the work requires. And when the business asks whether you have the capability to deliver next year's plan, the honest answer is that nobody knows, because capability was never described in a way that can be counted.

What changes after this course

You will describe your organisation in skills rather than titles, and then run it that way. Headcount gets forecast and defended with FTE calculations and gap analysis instead of instinct. Every role has a profile with defined competences, so hiring, assessment, pay and promotion all speak the same language. Training closes a measured gap and you can show the transfer. High potentials are identified on evidence, developed on a plan, and ready when a critical role opens rather than six months after.

Your instructor

Mike, the number one HR instructor on Udemy, with more than 1.6 million course enrolments and over 150,000 professionals trained. Holder of PHRi and SHRM-CP certifications and HRCI representative in more than 10 countries. Built the people function of the unicorn Preply and worked at Wargaming, Alfa-Bank and iDeals.

How the course is built

The course builds a skills-first operating model layer by layer. It starts from the business need: forecasting demand, calculating FTE, running gap analysis, rationing work and optimising headcount through structure rather than cuts. The second layer is the skills architecture itself — building a competency model from sources and critical incidents, defining levels, choosing assessment tools, using ready-made libraries and connecting competences to every people process. The third translates architecture into roles: job profiles, candidate scorecards, career ladders and development plans. The fourth applies it to people: attracting, selecting, developing, rewarding and retaining talent with a shared competency language. The fifth closes the gaps through learning designed backwards from a business outcome and evaluated against it. The course ends with succession: critical roles, 9-box assessment, development paths and measurable bench strength.

What is included

• Lifetime access to all course materials

• Active instructor support in the Q&A section

• Udemy Certificate of Completion

• Practical assignments and real business cases

• A section with additional courses, tools and resources

Why start now

The skills your organisation needs are changing faster than the job titles describing them, and the gap compounds quietly every quarter. Companies that can see their capability make different decisions from those that guess at it. Enrol now and start the first lesson today.