This course contains the use of artificial intelligence.

The first sign that you are not leading a diverse team well is that the meetings are quiet. Here are 320 tools to change that: 214 ready-to-use procedures, question lists, checklists and templates, 101 models and methods, 4 services shown on screen and an inclusive meeting check.

Open a lecture, take the inclusive meeting check, and run it on your next meeting.

Why diverse teams stay quiet

The same people speak in every meeting, cultural differences are read as attitude, conflicts are avoided until they explode, and inclusion stays a training topic instead of a way of leading.

What changes after this course

Every voice is heard in meetings, cultural differences are understood, conflict becomes constructive, and inclusion is part of how you lead every day.

What is inside: 320 tools, counted lecture by lecture

You do not have to take this number on trust. Open any lecture and read its description: every tool inside is listed there by name.

• 41 downloadable resources: lecture presentations plus 1 working file, an inclusive meeting check
• 214 ready-to-use tools inside the presentations:
• 75 step-by-step procedures: multicultural meeting follow-up, small-group facilitation, talking stick, silent participant engagement
• 61 question lists and scripts: diversity self-assessment, interpersonal treatment self-assessment, organizational equality strategy assessment, power distance assessment
• 36 checklists: diversity improvement planning, organizational anti-racism, multicultural decision-making agreements, intercultural facilitation
• 24 templates and sample documents: diversity training ground rules, facilitation ground rules, one-on-one meeting agenda, team-building workshop agenda
• 10 scorecards, rubrics and matrices: British indirect feedback interpretation, personal energy assessment, facilitation method selector
• 8 other working tools: trust relationship reflection, resonant and dissonant leadership reflection, developmental relationships reflection
• 101 models and methods explained with examples: Culture Map, Hofstede cultural dimensions, social identity theory, Tuckman group development
• 4 services shown on screen: CliftonStrengths, VIA Character Strengths Survey, HIGH5 and StressAssess

Where the tools are

Diversity and inclusion (2 sections, 63 tools). The business case and teaching inclusion.

Cultural intelligence (3 sections, 40 tools). The culture map, negotiation, power distance, conflict and time.

Emotional intelligence (3 sections, 26 tools). Emotions, empathy, relationships and shared vision.

Modern leadership (2 sections, 74 tools). Research, styles, inspiring, coaching and bringing order.

Facilitation (2 sections, 103 tools). Principles, preparation, closing and alignment.

Conflict in diverse teams (2 sections, 39 tools). Anatomy, types, prevention and negotiation.

Who is teaching

I am Mike, the #1 HR instructor on Udemy, with 1,800,000+ course enrollments from 170,000 students, and the author of about 200 books on Amazon. I built the people system at Preply as it became a unicorn and worked at Wargaming, iDeals and Alfa-Bank across 20 years in HR. I hold PHRi, SHRM-CP and HCI sHRBP certifications and represent HRCI in Eastern Europe. I am also a founder and lead the strategy of my own academy.

As a young, ambitious specialist I heard many times that I was too young. I also heard that a role was seen as a woman's role, so I did not fit it. Age was called a flaw that time would fix. That is how bias sounds from the inside: polite, confident and about something you cannot change today. Inclusive leadership starts when you notice these phrases in your own team.

How to use the course

Start with diversity and inclusion, then cultural and emotional intelligence, leadership, facilitation and conflict. Section and lecture titles show how many tools are inside, and each lecture description lists them by name.

What is included

• 42 lectures across 15 sections, 22 hours
• 41 downloadable resources: lecture presentations and 1 working file
• 320 tools across the lessons, including 4 services shown on screen
• Lifetime access to all materials
• Active instructor support in the Q&A section
• A Udemy Certificate of Completion

Where to start

Write down who spoke least in your last team meeting, then open the first section. Enrol now and start your first lesson today.