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What You'll Learn

What will students learn in your course?
Develop effective communication skills: active listening
empathy
and clarity
Build HR leadership capacity: influence
negotiation
and professional courage
Master ethical decision-making and information management in HR
Strengthen relationship-building skills for networking and collaboration
Enhance performance-focused competencies like accountability and guidance
Cultivate a mindset of continuous learning
reflection
and self-improvement
Apply critical thinking and situational decision-making in strategic HR roles

Requirements

Work in HR or are planning to start an HR career
Are preparing for HRCI
SHRM
or CIPD certification
Are looking to strengthen your communication
leadership
and strategic thinking skills
Want to improve your impact and credibility within your organization

Description

Master the essential soft skills that top HR professionals use to lead, communicate, and drive organizational success. This practical online course is based on globally recognized HR competency models — HRCI, SHRM, and CIPD — and gives you the complete toolkit to thrive in any HR role.

Whether you’re aiming for a promotion, preparing for certification, or simply want to become more effective in your HR career, this course will help you build the behavioral and leadership competencies that separate good HRs from great ones.

You’ll gain actionable techniques to improve communication, influence stakeholders, manage conflict, and think critically — all with a strong HR business partner mindset.

In just 8 structured lessons, you will:

1. Understand Modern HR Competency Models

Explore SHRM, HRCI, and CIPD frameworks
Learn how soft skills drive long-term HR success

2. Build Effective Communication Skills

Practice active listening, empathy, and clear messaging

3. Develop HR Leadership Qualities

Strengthen your influence, courage, and negotiation abilities

4. Improve Data & Ethics Awareness

Master transparency, ethical decision-making, and integrity

5. Cultivate Strong Professional Relationships

Learn effective networking and collaboration techniques

6. Drive Results with Performance-Focused Skills

Advise stakeholders and take ownership of outcomes

7. Embrace Continuous Development

Build a growth mindset and accept feedback constructively

8. Strengthen Business Thinking for HR

Apply critical thinking and real-time decision-making

By the end, you’ll not only feel more confident in your HR role — you’ll be seen as a strategic partner who knows how to make an impact.

Enroll today and upgrade the skills that every future-ready HR needs.

Who this course is for:

HR professionals seeking to enhance their soft skills and become more effective in their roles
HR generalists and business partners who want to strengthen communication
influence
and leadership competencies
Managers and team leads looking to improve how they collaborate with HR and build high-performing teams
Candidates preparing for international certifications like HRCI
SHRM
or CIPD
Professionals transitioning into HR who need a solid foundation in behavioral competencies
HR directors aiming to build a competency-based HR team and foster a culture of development and performance