This course contains the use of artificial intelligence.

HR competency models from HRCI, SHRM and CIPD expect more than technical knowledge: communication, influence, ethics, business thinking and, in an international company, working HR English. Here are 403 tools for that: 166 ready-to-use procedures, templates, matrices and checklists, 230 models and methods, 6 services shown on screen and an HR English glossary.

Open a lecture, take the tool, use it in your next conversation with a manager.

Why strong HR experts are not heard

An HR specialist can know the law, the process and the system and still lose the argument in a meeting. Managers listen to people who speak the language of the business, take a position, keep confidences and bring a solution. In an international company there is one more barrier: HR terms are used in English, and a person who does not know them falls out of the conversation.

What changes after this course

You know which soft skills HR competency models describe and where you stand. You communicate, influence and decide ethically with ready techniques. You work with stakeholders as a consultant and think in business terms. And you speak HR in English, from recruiting and rewards to analytics and global mobility.

A note on the structure

The course has two parts of very different size. The first eight lessons cover HR soft skills. The next 30 lessons are English for HR: professional vocabulary and phrases taught through HR topics, with the models behind each topic. If you only need the soft skills part, it takes the first four sections.

What is inside: 403 tools, counted lecture by lecture

You do not have to take this number on trust. Open any lecture and read its description: every tool inside is listed there by name.

• 39 downloadable resources: the lecture presentations plus a working file, the HR English glossary
• 166 ready-to-use tools inside the presentations:
• 54 step-by-step procedures and workflows: colleague roles and goals, internal consulting, premortem analysis, performance appraisal interview
• 38 templates and sample documents: colleague interest map, individual development plan, SWOT analysis, business benefit justification
• 30 scorecards, rubrics and matrices: active listening competency, empathy competency, communication openness, behaviorally anchored ratings (BARS)
• 22 checklists: meeting attendance, strengths identification, decision preparation, exit interview preparation
• 12 question lists and scripts: negotiation behavior self-assessment, organizational transparency, coaching readiness, mindset self-assessment
• 4 formulas and metric sets: HR metrics, recruitment metrics, budget variance measures
• 4 ready AI prompts: English conversation tutor, LinkedIn profile analysis, LinkedIn About section generation
• 2 other working tools: resonant leadership reflection, straight ranking
• 230 models and methods explained with examples: active listening, Radical Candor, CliftonStrengths assessment, growth mindset
• 6 services shown on screen: ChatGPT, LinkedIn, CliftonStrengths, VIA Character Strengths Survey, HIGH5 and Gizoogle

Where the tools are

• HR soft skills (4 sections, 42 tools). Competency models, communication, leadership and influence, ethics, stakeholders, performance consulting, growth mindset and business acumen.
• English for HR (1 section, 361 tools). 30 lessons from HR business communication and recruiting to Total Rewards, analytics, global mobility and cross-cultural communication.

Who is teaching

I am Mike, the #1 HR instructor on Udemy, with 1,800,000+ course enrollments from 170,000 students, and the author of about 200 books on Amazon. I built the people system at Preply as it became a unicorn and worked at Wargaming, iDeals and Alfa-Bank across 20 years in HR. I hold PHRi, SHRM-CP and HCI sHRBP certifications and represent HRCI in Eastern Europe.

At one point in my career I realised what was holding me back: I had to learn English first. I took courses, then a tutor, with very little time, and I made it in time. At Wargaming I saw experienced colleagues in good positions who did not know English and watched others move ahead. There, even between Russian-speaking colleagues, we used HR terms in English: merit instead of the annual salary review, promotion, grading, job leveling, hiring.

How to use the course

Start with the soft skills sections and their competency models. Then take the English for HR lessons in order or by the HR topic you need now. Section and lecture titles show how many tools are inside, and each lecture description lists them by name.

What is included

• 39 lectures across 6 sections, 20 hours
• 39 downloadable resources: lecture presentations and the HR English glossary
• 403 tools across the lessons, including 6 services shown on screen
• A 10-question practice test, a quiz and a role play
• Lifetime access to all materials
• Active instructor support in the Q&A section
• A Udemy Certificate of Completion

Where to start

Think of the last meeting where your argument was not accepted. Open the communication lecture and prepare the same conversation again with its tools. Enrol now and start your first lesson today.